DAISY Budapest Ticket Purchase Assistance:
We have noticed that some of you have faced difficulties while purchasing tickets for events. We understand how frustrating this can be, and we're here to help you have a smooth ticket buying experience.
Here are some important tips and instructions to ensure successful ticket purchases:
Check Your Trons for the Gas fees: Before proceeding with the ticket purchase, please ensure that you have enough Trons. This step is crucial as it helps streamline the ticket buying process.
Approve and Purchase Ticket: Once you've selected your ticket, be sure to approve the purchase and complete the transaction. Double-check all the details before proceeding.
Stay on the Sales Website for a Few Minutes: After clicking the purchase button, kindly stay on the sales website for a few minutes. This allows the system to process your transaction smoothly.
Payment Confirmation: A successful ticket purchase will be confirmed if the money is debited from your wallet, and you see "-49” displayed in red on your screen. If it appears in blue, it indicates that the purchase wasn't completed.
Ticket Not Received: In case you haven't received your ticket after a successful purchase, please follow these steps:
a. Check your spam/junk email folder as the ticket might have landed there.
b. Attempt the "recovery ticket" function on the sales website to retrieve your ticket.
c. If the issue persists, kindly reach out to us via email at
[email protected]. Our team will be more than happy to assist you.
Thank you for being a part of our community! We are here to support you every step of the way, and we hope you have a fantastic ticket buying experience.
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